Shipping policy

At Marvel Clothing (https://mcsquad.in/), we are dedicated to ensuring your orders are processed and delivered efficiently. Please review our shipping policy below for details on how we handle your shipments.

Order Processing

  • Processing Time: All orders are typically processed and dispatched from our warehouse within 1-3 business days after the order is placed. Please note that processing times may be extended during peak seasons, holidays, or promotional periods.
  • Order Confirmation: You will receive an email confirmation with your order details once your purchase is complete. A separate shipping confirmation email, including tracking information, will be sent once your order has been dispatched.

Shipping Methods & Costs

  • Domestic Shipping (within India):
    • We partner with reliable courier services to ensure your package arrives safely.
    • Shipping costs will be calculated at checkout based on your order's weight, dimensions, and destination.
    • Free shipping may be offered on orders exceeding a certain value, as specified on our website during promotions.
  • International Shipping:
    • Currently, Marvel Clothing primarily offers shipping within India.
    • For international shipping inquiries, please contact our customer service team at the details provided on our website. We will assess requests on a case-by-case basis.

Estimated Delivery Times

  • Within India: Once shipped, domestic orders generally arrive within 5-10 business days, depending on the destination. Remote areas may experience slightly longer delivery times.
  • Please Note: Delivery times are estimates and cannot be guaranteed. Factors such as public holidays, adverse weather conditions, and unforeseen logistical issues faced by our shipping partners may cause delays.

Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package's journey. Please allow up to 24-48 hours for the tracking information to become active.

Shipping Address

  • Please ensure that your shipping address is accurate and complete at the time of placing your order. Marvel Clothing is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.
  • Any additional costs incurred due to address corrections or re-delivery attempts will be borne by the customer.

Damages and Lost Packages

  • Marvel Clothing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact our customer service team through the contact information available on our website: https://mcsquad.in/.

Address: Marvel Clothing, Mettur Rd, opp. to VSP Theater Road, Municipal Colony, Edayankattuvalasu, Erode, Tamil Nadu 638107
Phone: 090422 22992